Every system consists of other systems. And every system is a part of a bigger system.
Climb one level higher and look at your system as a part of something bigger. Which system is it integrated in? What position does your system take in the bigger one? What position do you want it to take? What systems influence your system? What systems does your system influence? Which part of your customer's life is affected by your system?
There are only seven types of system elements:
- boundaries & interfaces.
Look at the bigger system for which your system is only a part. What kind of element is your system in the bigger system? What task does your system have? Why can't it be thrown away?
All problems are always solved at a higher level than they exist. If you can't see the bigger system, you can't see the problem's reasons.